If you have an upper body of a human and the lower body of a horse then you may have a penchant for heel hooks. At least thats according to this classic engraving that shows a Centaur, which is a creature from Greek mythology, applying a well-executed heel hook to some poor hapless victim. Who knew heel hooks went back so far? 

If you don't love your Scuffle Apparel then we have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@scuffle.com.au. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at support@scuffle.com.au.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Most products are delivered 72 hours after the order has been placed and confirmed, but this is subject to change.

Average Shipping Times
Usually, it takes 3–7 days to fulfil an order, after which it’s shipped out. The shipping time
depends on your location, but can be estimated as follows:
● Australia: 3–4 business days
● USA: 3–4 business days
● United Kingdom: 3–4 business days
● Canada: 3–4 business days
● Europe: 3–7 business days
● International: 7–21 business days

Shipping Information
Providing correct shipping information will ensure that the orders are delivered smoothly. Please bear in mind the following:

Shipping addresses for China, Russia, Japan, and South Korea must be added in the local language due to shipping partners' requirements. For some fields, a limited number of Latin characters is allowed.
The fields have a character limit (different for each field) - this is due to shipping partners' requirements. It is not possible to exceed the limit because this would not fit on the shipping label.

Shipping Options
We provide a combination of local and international shipping options. You can see what shipment methods are available when you place an order.

For most countries you can choose between Standard/Economy and Express shipping:

Standard/Economy is the standard delivery service. The delivery time for domestic standard packages is usually between 2-4 days.
Express Shipping is processed with priority by the shipping company and delivery is expedited. When delivery time is critical, we recommend opting for Express delivery.

Sizing for all Scuffle Apparel products is standardised across the range. Please visit the Sizing & Care Guide page for full details and measurements.